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User generated content and social networks

Social media platforms and social messaging applications have changed the society we live in and how businesses operate. Law makers have not been able to keep up with the rate of change.  New legislation is on the horizon but may quickly become irrelevant. 


At ACK Media Law we are at the forefront of the changes to the media and information law landscape.  We are also experts at applying the current framework to today’s pressing media law issues. We regularly advise some of the most well-known social media platforms on their role and responsibilities.  We also advise businesses and individuals on maintaining their online presence and the take-down procedures of social media platforms and search engines.


Our areas of expertise


  • Intermediary liability of social media platforms, search engines and other internet platforms

  • Liability for user generated content

  • The removal of user generated content

  • GDPR and Data Protection Act 2018 including subject access requests and erasure requests (right to be forgotten)

  • Responding to disclosure requests from individuals and the authorities

  • Liability for automatically generated content

  • Digital Services Act

  • Online Safety Bill

  • User terms and conditions and policies

  • Proforma responses to common complaints in respect of user generated content

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